Empowering New York’s Asian American Community Since 1989

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Commercial Corridor Revitalization Program Manager

The Asian American Federation (AAF), founded in 1989, is New York City’s most powerful leadership voice for better policies, services, and funding that lead to more justice and opportunity for Asian New Yorkers. Our mission is to raise the influence and well-being of the pan-Asian American community through research, policy advocacy, public awareness, and nonprofit support.

In collaboration with 70 member and partner community-based organizations, we serve the interests of 1.7 million New Yorkers from 20 ethnic groups—diverse in language, culture, and religion—that make up New York’s Asian community, by providing expert research and unrelenting advocacy; working with lawmakers to change policies; and training Asian nonprofits to better serve their communities.

We fight to keep the pan-Asian American community visible and to ensure our needs are met, our contributions are valued, and our stories are told.

Overview:

This position is full-time and will report to the Associate Director of Small Business Programs. Applicants must be available to begin work by August 31, 2022.

AAF seeks a Commercial Corridor Revitalization Program Manager to help develop, design, and deliver commercial revitalization programs and services as part of AAF’s Avenue NYC Commercial Revitalization Program, funded by the NYC Department of Small Businesses Services. The Program Manager will be responsible for managing and ensuring the success of the Avenue NYC Program, which will focus on the commercial corridor along Northern Boulevard in Northeast Queens.

The Program Manager should be ready to actively work on the ground in Murray Hill. A successful candidate will express fluency in both Korean and English, highly organized and present exceptional communication skills. This is a hybrid position.

Responsibilities:

  • Plan, develop, implement, and evaluate commercial revitalization programs serving the designated commercial corridor, including, but not limited to:
    • merchant organizing and engagement
    • business support and retention
    • public space activation and management
    • small business technical assistance
    • commercial corridor beautification
    • commercial district marketing and promotion
  • Assess neighborhood conditions and needs by gathering and analyzing commercial district data through a rigorous district needs assessment process
  • Function as liaison to Korean speaking business owners to track small business concerns and needs on the ground
  • Develop communication materials for local businesses, residents, and other stakeholders, highlighting events or relevant services and programs
  • Facilitate conversations with stakeholders such as AAF member/partner organizations, merchant associations, elected officials, etc. on projects that impact the designated commercial corridor
  • Build community partnerships through meetings and attendance at community events, including special events, precinct council meetings, and/or community board meetings
  • Liaise regularly with multiple City agencies, including SBS, NYCHA, DOT, FDNY, NYPD, DSNY, and others to leverage resources and acquire the necessary support for projects and initiatives
  • Engage community stakeholders and partner organizations in designated commercial corridor efforts
  • Track and measure program metrics and impact
  • Participate in a series of cohort trainings focused on professional development and commercial revitalization best practices
  • Connect local stakeholders to additional economic development resources offered by the City
  • Raise awareness of AAF’s Small Business Programs by attending community events, with the aim to connect small business owners to relevant programs and resources
  • Manage and support technical assistance for Korean small business owners
  • Explore program design and corresponding funding opportunities to develop and deliver small business service programs

Qualifications:

  • Must have advanced verbal and written proficiency in both Korean and English; interpretation and/or translation experience a plus
  • Bachelor’s degree required
  • Minimum of 3-5 years of relevant experience in one or more of the following fields:
    • urban planning,
    • community organizing,
    • public administration,
    • project management, or
    • real estate
  • Strong verbal and written communication skills
  • High level of proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
  • High level of proficiency in Google Suites, including Google Drive, Spreadsheet, Slides and Doc
  • Exceptional organizational skills, with demonstrated ability to manage concurrent multiple assignments, meet tight deadlines, and prioritize accordingly
  • Demonstrated ability to develop and maintain strong relationships with governmental agencies, elected officials, nonprofit organizations, and other community groups
  • Flexibility to work some weekends and evenings, as needed
  • Demonstrated passion and commitment to creating and maintaining strong, vibrant neighborhoods and commercial corridors

Compensation: Salary range is from $60,000 to $65,000 per year, commensurate with experience. Comprehensive benefits package includes generous paid time off, health, dental, vision, and life insurance, as well as a 403(b) plan.

To Apply: Please email cover letter, resume, and writing sample with [Last Name] Small Business Revitalization Manager in the subject line to [email protected]. Applications will be reviewed on a rolling basis. No phone calls, please.